Ordering on Lilijewelry.com is easy and safe. Once you have found the item you would like to purchase, click on the “BUY NOW” button to place it in your Shopping Bag. Follow the directions through the checkout process to complete your order.
Your order will not be placed until the very end of the checkout process when you will be asked for your credit card information.
To order a piece from our “Unique collection” category, please contact us via “lilijewelry.com” onsite contact form or by phone: (212) 302 0002 (us number)
Is this site secured?
YES . We use secure encryption and fraud protection. All sensitive data is encrypted using 256-bit Secure Socket Layers (SSL).
How do i place an order on Lilijewelry.com ?
Ordering on Lilijewelry.com is easy and safe. Once you have found the item you would like to purchase, click on the "BUY NOW" button to place it in your Shopping Bag. Follow the directions through the checkout process to complete your order.
Your order will not be placed until the very end of the checkout process, when you will be asked for your credit card information.
To order a piece from our "Unique collection" category please contact us via "lilijewelry.com" onsite contact form or by phone : (212) 302 0002 (us number)
Will I be charged sales tax on my purchase?
We are required by law to charge state and local sales tax for orders shipped to states where we conduct business.
You will be shown your estimated sales tax (if applicable) where such taxes are imposed by the destination.
Shipping Times & Rates
WE SHIP FAST, SECURE & FREE OF CHARGE to any location in the world.
Processing of order + shipping time total estimated time of delivery depend on item ordered + location of order.
Some of our Lili designs are costume made upon purchase, therefore be delivered up to 28 days from hte time order has been made,
other designs will take 3-7 days to deliver from order time.
For inquiry on a specific piece, please check description on its page.
Do you ship internationally?
YES WE DO.
How can I check on an order I placed on Lilijewelry.com ?
You can check on your order status at any time on Lilijewelry.com . Simply log into your Account using information sent to you with email upon purchase and then click on “My Orders”. You will be able to review the status of all pending and shipped orders.
For any additional questions about your Lilijewelry.com order, please feel free to connect us via contact form or by phone : (212) 302 0002 (us number) .
Monday through Friday from 9:00 am to 6:00 pm US ET .
What is covered by your lifetime warranty?
Our unique pieces are individually handcrafted and are designed with extraordinary level of care and passion that goes into every Detail.
Our lifetime warranty offers free prong tightening, re-polishing, rhodium plating and cleaning services.
In the event that you are in need of other services that are not covered under our lifetime warranty, your jewelry can be mailed back to our offices for evaluation. Once inspected, should charges apply, you will be notified prior to any work being done to service your jewelry.
What determines the price of a Diamond ?
A diamond's value is determined by its carat weight, color, cut and clarity.
For further information about diamonds please refer to the 5Cs Diamond Guide section on our website.
What is Lili doing about the problem of conflict diamonds?
We, at LILI , declare that the rough diamonds we buy and manufacture purchased from legitimate sources not involved in funding conflict and are in accordance with the United Nations resolutions.
All the rough diamonds we buy have the Kimberley report and we ask the seller to provide his guarantee upon his knowledge that the diamonds are conflict free.